"Biology professor Virginia Walker said students often complain that the work they put in and the grade they receive don’t match up.
“Students come and say, ‘I attended all your classes, and I studied for your exam for three whole days, and I didn’t do well,” she said. “Students feel that if they do all their readings and their work there is some sort of entitlement that they should do well.”"
I sort of understand what it is that she's getting at but I can tell you right now that if most students attended all their classes and studied for their exam for three whole days, they should do well, and if they don't then there might be a larger issue there that's not related to their work, and more related to teaching or evaluation.
But maybe I'm just crazy. You can read the full article for yourself here.